Our customer sells licensed software products and services globally and needs business processes to support their rapid growth.

THE CHALLENGE
Our customer needed business processes to supportĀ  their increasingly complex requirements; they needed to support cloud licensing models, multiple patent reporting requirements, custom partner onboarding processes, the need to closely integrate operational, commercial and technical teams, and unprecedented growth of new business.

THE SOLUTION
Based on strategic objectives and immediate operational needs, Lunation prepared a backlog and started delivering business benefits immediately. Lunation provided a combination of business analysis, software development and testing expertise to deliver improvements that have set them up for even more success.

THE LUNATION TEAM RESPONSIBILITIES

Defining end-to-end requirements

Business process mapping and gap analysis

Business case cost/benefit analysis

Enabling revenue attribution

Optimising opportunity and lead pipelines

Contract and license management tooling

Software development

CI workflows

Business continuity processes

Actionable KPI dashboards

Repeatable patent utilization reports

Operational support processes

Eliminated data entry duplication

Cost reduction and revenue retention

Training system users
  • ENGAGEMENT PERIOD: 6 MONTHS
  • ENGAGEMENT TYPE: STATEMENT OF WORK